Legal

Complaints

How to raise a concern, what happens next, and how to escalate to the regulator if you are not satisfied.

Last updated 20 September 2026 · Curb Healthcare Ltd, trading as Cuva Health · Registered Pharmacy GPhC 9012581

If something has gone wrong, email support@cuvahealth.co.uk with your order reference. We acknowledge complaints within two working days and aim to resolve them within ten. If you are not satisfied you can contact the General Pharmaceutical Council.

Draft prepared for review by Cuva Health.

Curb Healthcare Ltd, trading as Cuva Health

Company 15827540 · Registered office Suite 116a, Business First Business Centre, Davyfield Road, Blackburn, Lancashire, BB1 2QY, United Kingdom · Registered Pharmacy GPhC 9012581 · Superintendent Pharmacist Irfan Mahmud (GPhC 2080386)

GPhC Registered Pharmacy 9012581LegitScript certified