Legal
Delivery and returns
Dispatch times, tracking, temperature-controlled packaging, and why prescription medicines cannot be returned.
Last updated 20 September 2026 · Curb Healthcare Ltd, trading as Cuva Health · Registered Pharmacy GPhC 9012581
Approved orders are dispatched by the dispensing pharmacy in plain, tracked packaging, usually for next-working-day delivery. Injectable treatments travel in temperature-controlled packaging. Prescription medicines cannot be returned once dispatched; if a delivery is damaged or delayed contact us and we will put it right.
Draft prepared for review by Cuva Health.
